Andy Blaise Lalmuanawma professional portrait

Andy Blaise Lalmuanawma

Senior Business Analyst with experience leading enterprise transformations, system modernizations, data integrations, and process improvement initiatives across Agile and Waterfall environments. Skilled in collaborating with cross-functional stakeholders to analyze current-state processes, business challenges, documentation, and data to identify trends, root causes, risks, project scope, and timelines. Proficient in SQL and Python for data extraction, validation, analysis, and reconciliation, with experience managing reports, dashboards, and databases to support data-driven decision-making. Adept at eliciting and documenting business and technical requirements, designing future-state processes, developing QA and UAT test matrices, validating system and data changes, coordinating deployment readiness, and presenting new solutions to technical and business audiences.

Experience

Senior Business Analyst Northeastern University 09/2025 — 06/2026 Contrtact | Hybrid 360 Huntington Avenue, Boston, MA 02115
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  • Directed the SIS (Student Information System) data modernization from Banner Self-Service 8 to 9, mapping future-state processes and 3+ ServiceNow workflows while developing 5+ reports and dashboards in Power BI and Excel that reduced manual processing, accelerated request resolution, and increased self-service.
  • Designed 3+ process maps that define data standards, user controls, and approval workflows while supporting CMS (Content Management System) data modernization from SharePoint to Contentful and developing an application that extended content access to 5+ departments, accelerated business processes, decreased duplicate data and reduced licensing costs by $50,000+.
  • Coordinated source-to-target mapping, business rules, and end-to-end testing from Workday, Slate, and Salesforce to PowerFAIDS, writing 100+ SQL queries and developing Python scripts for data validation, reconciliation, and transformation to reduce manual data entry, data errors, and financial aid processing time.
  • Defined 10+ call flows, queue requirements, escalation paths, and reporting specifications for the CCaaS (Contact Center as a Service) modernization of Five9 and Dialpad onto 3CLogic, improving routing speed, reducing abandoned calls, and lowering contact center platform support costs.
  • Led Finance ERP modernization from Microsoft Dynamics Great Plains to Workday by gathering business requirements, analyzing current- and future-state financial processes, identifying workflow gaps, and coordinating data migration, integrations, testing, and user adoption to streamline accounting operations, strengthen data governance, and improve financial reporting.
Business Analyst Dycom Industries 12/2022 — 09/2025 Full-Time | Remote 300 Banyan Boulevard, West Palm Beach, FL 33401
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  • Defined business, functional, and data requirements for a centralized construction materials application, partnering with 5+ departments to standardize inventory records, purchasing history, storage locations, and role-based CRUD workflows, reducing manual tracking, duplicate records, and material lookup time.
  • Coordinated payroll data consolidation and UKG integration for 30+ subsidiaries by documenting transformation rules, validation controls, exception handling, and audit requirements, while using SQL and Python to analyze, reconcile, and validate payroll data before transmission to UKG, reducing manual payroll effort, data errors, and vendor transmission time.
  • Facilitated the modernization of ERP processes from MDSL to SAP by documenting 13+ processes and producing requirements, process maps, controls and QA/UAT scenarios that reduced duplicate data, shortened approval cycles, and improved reporting accuracy.
  • Optimized CRM processes in Salesforce by defining data-quality rules, lead-assignment logic, duplicate-management controls, post-sale handoff workflows, and dashboard specifications, improving pipeline accuracy, reducing misrouted leads, and increasing completed sales-to-operations handoffs.
  • Redesigned ITSM processes in ServiceNow like the service catalog, incident routing, approval, and reporting workflows through stakeholder workshops, gap analysis, business rules, user stories, and QA/UAT, reducing incorrectly assigned tickets, onboarding cycle time, and manual approval effort.
Software Engineer Revature 05/2022 — 12/2022 Contrtact | Remote 11730 Plaza America Dr, Reston, VA 20190
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  • Developed and tested a full-stack e-commerce web application for video game sales, supporting numerous products and user workflows using Java, Python, and JSON.
  • Integrated automated test cases and validation scripts to improve application reliability, reduce defects, and enhance software quality during development cycles.
  • Designed and implemented RESTful APIs and service endpoints to facilitate seamless communication between services, improving data exchange efficiency and reducing response latency.
  • Utilized Git version control across several code commits and feature updates to manage codebase changes, streamline collaboration with other developers, and improve deployment consistency.
  • Debugged and resolved software defects and performance issues, improving system stability and reducing production issues during testing and deployment.
IT Technician Framingham State University 09/2021 — 05/2022 Contrtact | On-Site 100 State Street, Framingham, MA 01701
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  • Collaborated with management to assess recurring IT support issues, define service objectives, and streamline troubleshooting workflows, reducing average customer assistance and resolution time.
  • Diagnosed and resolved network connectivity, hardware, and software performance issues across a high-traffic campus environment, improving system reliability and end-user productivity.
  • Partnered with IT managers, support staff, and cross-functional departments to identify service gaps, resolve recurring technical problems, and improve customer support processes, contributing to an improvement in issue resolution and service performance.
  • Implemented proactive network monitoring procedures to detect outages, connectivity failures, and performance bottlenecks earlier, reducing unplanned downtime and improving operational continuity.
  • Trained staff members on new software applications, system procedures, and basic troubleshooting practices, improving adoption rates, reducing repeat support requests, and increasing team efficiency.

Skills

Enterprise Systems
  • SAP
  • Workday
  • Salesforce
  • ServiceNow
  • Banner
  • UKG
Business Analysis
  • Requirements Management
  • Stakeholder Management
  • Workshop Facilitation
  • Cross-Functional Leadership
  • Stakeholder Interviews
Documentation
  • Business Requirements Document (BRD)
  • Functional Requirements Document (FRD)
  • Requirements Traceability Matrix (RTM)
  • Feasibility Study Report (FSR)
  • User Stories
  • Acceptance Criteria
  • Use Case Diagrams
  • Stakeholder Register
Methodologies & Frameworks
  • Agile
  • Scrum
  • Kanban
  • Waterfall
  • Software Development Life Cycle (SDLC)
Process Improvement & Strategy
  • Business Process Mapping
  • Current State and Future State Analysis
  • Root Cause Analysis
  • Gap Analysis
Change Management & Adoption
  • Change Management
  • Impact Analysis
  • End-User Training
Project Delivery & Governance
  • Risk Management
  • Scope Management
  • Timeline Management
  • RAID Log
  • RACI Matrix
  • Status Reporting
  • Decision Log
Testing
  • Quality Assurance (QA)
  • User Acceptance Testing (UAT)
  • Test Case Development
  • Defect Tracking
  • Regression Testing
Data & Integrations
  • Azure SQL
  • Snowflake
  • Databricks
  • SQL Server
  • MySQL
  • PostegreSQL
  • Source-to-Target Mapping
  • Data Mapping
  • Data Validation
  • Data Quality Analysis
  • REST APIs
  • Postman
Analytics, Reporting & Dashboards
  • Data Analysis
  • Power BI
  • Tableau
  • KPI Definition
  • Dashboard Requirements
  • Reporting Requirements
  • PivotTables
  • XLOOKUP
  • Power Query
  • Data Modeling
Process Mapping & Visualization
  • Miro
  • Lucidchart
  • Visio
  • Process Modeling
  • BPMN
  • Swimlane Diagrams
  • Wireframes
  • Prototypes
  • Mockups
Project & Collaboration Tools
  • Jira
  • Confluence
  • Trello
  • Asana
  • Smartsheet
Office 365
  • Word
  • Excel
  • PowerPoint
  • OneDrive
  • SharePoint
  • Outlook
  • Teams
  • Copilot
  • Access
  • OneNote
  • Planner
  • Power Apps
  • Power Automate
Google Workspace
  • Gmail
  • Calendar
  • Meet
  • Chat
  • Drive
  • Docs
  • Sheets
  • Slides
  • Forms
  • Sites
  • Keep
  • Tasks
  • Vault
Artificial Intelligence (AI)
  • Microsoft Copilot
  • Claude
  • ChatGPT
  • Lovable
  • Gemini

Education

Bachelor of Science

Computer Science

Framingham State University

100 State Street, Framingham, MA 01701

09/2018 - 05/2022

Projects

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Showing all 11 projects.

SIS Modernization (Student Information System)

Northeastern University

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Description

This project focused on modernizing Northeastern University’s student information system by replacing Banner Self-Service 8 with Banner Self-Service 9 and introducing more scalable workflows for student and administrative services. I facilitated requirements discussions with cross-functional stakeholders, documented current- and future-state processes, performed gap analysis, translated needs into user stories and acceptance criteria, and supported UAT, defect resolution, and implementation readiness. I used SQL in Microsoft SQL Server to clean and validate structured student and operational data, identifying duplicates, missing values, and data inconsistencies during testing and migration activities. I also built reports and dashboards in Tableau and presented the results to business stakeholders to provide visibility into service volumes, workload trends, process performance, and organizational demand.

    Stakeholders

  • Banner Consulant
  • Registrar
  • Financial Aid
  • Student Accounts
  • Admissions
  • Enrollment Management
  • Student Services
  • Faculty
  • Provost Office
  • Institutional Research
  • Compliance
  • Outcome

  • Contributed to the successful migration from Banner Self-Service 8 to Banner Self-Service 9, supporting a modernization effort that increased productivity for numerous departments.
  • Documented gaps between Banner Self-Service 8 and Banner Self-Service 9, enabling the project team to prioritize alternative solutions using ServiceNow and Power BI.
  • Supported the delivery of ServiceNow workflows to address business needs that could not be fully met by Banner Self-Service 9 out-of-the-box functionality.
  • Defined requirements for Power BI dashboards and reports, improving visibility into student service requests, operational workloads, and Banner-related process metrics.
  • Created numerous process flows, user stories and test scripts to support design, testing, implementation, and stakeholder alignment.

Finance ERP Modernization (Great Plains to Workday)

Northeastern University

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Description

This project focused on modernizing Northeastern University’s Finance ERP by transitioning from Microsoft Dynamics Great Plains to Workday, creating a more integrated and scalable environment for accounting, procurement, payroll, and financial operations. I facilitated stakeholder workshops, gathered and documented business and functional requirements, mapped current- and future-state processes, supported source-to-target data mapping, coordinated integration testing and UAT, tracked defects and decisions, and assisted with change readiness and user adoption. I used SQL in Oracle Database to clean and validate structured financial data before migration, identifying incomplete, duplicate, and inconsistent records. I also built reports and dashboards in Power BI and presented financial and operational insights to business stakeholders to improve visibility, reporting accuracy, and decision-making across departments.

    Stakeholders

  • Finance
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Financial Planning and Analysis (FP&A)
  • Procurement
  • Payroll
  • Human Resources
  • Workday Consultant
  • Audit
  • Compliance
  • Outcome

  • Successfully transitioned core financial processes from Microsoft Dynamics Great Plains to Workday.
  • Standardized and automated finance workflows to reduce manual processing and operational inefficiencies.
  • Improved financial reporting, data accessibility, and visibility across departments.
  • Migrated and validated legacy financial data while maintaining data accuracy and integrity.
  • Improved the user experience through streamlined processes, training, testing, and adoption of Workday’s cloud-based capabilities.

CMS Modernization (Content Management System)

Northeastern University

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Description

This project focused on modernizing Northeastern University’s marketing content processes by transitioning from SharePoint, Power Apps, and Power Automate to Contentful, creating more standardized content models, metadata, approval workflows, and governance practices. I partnered with marketing and technical stakeholders to gather requirements, document current- and future-state content workflows, define business rules and acceptance criteria, create process documentation, prioritize gaps, and support UAT, issue resolution, and change adoption. I used SQL in Oracle Database to clean and validate structured metadata and content-related data, helping identify duplicate, incomplete, and inconsistent records before they were incorporated into the new operating model. I also built reports and dashboards in Tableau and presented them to business stakeholders to communicate content volumes, workflow performance, publishing activity, and data-quality trends.

    Stakeholders

  • Contentful Consultant
  • Core Marketing
  • Digital Marketing
  • Web Content
  • Brand Management
  • Creative
  • Contentful
  • Compliance
  • Legal
  • Outcome

  • Migrated several marketing assets, documents, and content records from SharePoint to Contentful, improving content accessibility and centralized management.
  • Reduced manual content publishing and approval effort by replacing legacy Power Apps and Power Automate workflows with streamlined Contentful processes.
  • Improved content retrieval efficiency through standardized metadata, tagging, taxonomy, and content model structures in Contentful.
  • Consolidated SharePoint libraries and lists into structured Contentful content models, reducing duplicate repositories and improving content governance.
  • Replaced Power Automate workflows with scalable content workflow processes aligned to marketing review and publishing needs.

FAM Integration (Financial Aid Management)

Northeastern University

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Description

This project focused on integrating financial aid data from Workday, Slate, and Salesforce into PowerFAIDS to reduce manual handoffs, duplicate data entry, processing delays, and inconsistencies across the student lifecycle. I facilitated requirements sessions with financial aid and technical stakeholders, documented integration requirements and business rules, created source-to-target mappings and process flows, defined acceptance criteria, supported reconciliation, coordinated integration testing and UAT, and tracked defects through resolution. I used SQL in Microsoft SQL Server to clean and validate structured student and financial aid data, identifying duplicate records, missing values, and discrepancies across source systems. I also built reports and dashboards in Power BI and presented findings to business stakeholders to provide visibility into integration volumes, exceptions, data quality, and financial aid processing performance.

    Stakeholders

  • Financial Aid
  • Student Financial Services
  • Admissions
  • Registrar
  • Student Employment
  • Human Resources
  • Workday
  • Finance
  • Slate
  • Salesforce
  • Compliance
  • Audit
  • Outcome

  • Improved financial aid data exchange accuracy by defining standardized data mappings, validation rules, and reconciliation processes across PowerFAIDS, Workday, Slate, and Salesforce.
  • Reduced manual data entry by supporting automated integration workflows for student demographics, admissions status, enrollment data, financial aid awards, and work-study eligibility.
  • Decreased financial aid processing delays by documenting future-state workflows and eliminating redundant handoffs between different departments.
  • Supported integration coverage for undergraduates, graduates, professional studies, PhDs, and work-study students.
  • Improved cross-system student record consistency by identifying duplicate records, missing data, and data discrepancies during testing and validation.

CCaaS Modernization (Contact Center as a Service)

Northeastern University

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Description

This project focused on consolidating Northeastern University’s contact center operations from platforms such as Five9 and Dialpad into 3CLogic, standardizing call routing, queues, escalation paths, and operating processes across departments. I facilitated stakeholder workshops, documented current- and future-state workflows, gathered routing and reporting requirements, defined business rules and acceptance criteria, supported configuration decisions, coordinated UAT and defect triage, and helped prepare users for implementation. I used SQL in Oracle Database to clean and validate structured contact center data, including call, queue, agent, and department records used for operational analysis. I also built reports and dashboards in Tableau and presented them to business stakeholders to provide visibility into call volumes, routing performance, workload trends, and service metrics that supported operational decision-making.

    Stakeholders

  • 3CLogic Consultant
  • Service Desk
  • Enrollment Management
  • Student Financial Services
  • Registrar
  • Admissions
  • Student Support Services
  • Human Resources
  • Outcome

  • Migrated numerous departments from Five9 and Dialpad to 3CLogic, consolidating CCaaS operations into a more standardized platform.
  • Reduced duplicate call routing configurations by standardizing queues, IVR flows, business hours, and escalation paths across departments.
  • Documented several current-state and future-state call flows to support accurate 3CLogic configuration and stakeholder sign-off.
  • Improved call routing accuracy by validating department-specific routing rules, agent skills, queues, and escalation logic before go-live.
  • Supported the migration of more than 200 users, including agents, supervisors, department leads, and system administrators.

Shipping Data Transformation

Northeastern University

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Description

This project focused on transforming fragmented shipping data and department-specific processes into a standardized operating model using eShipGlobal, consolidating shipping requests, approvals, billing, tracking, and reporting into a more consistent environment. I gathered business requirements from departmental stakeholders, documented current- and future-state shipping processes, defined business rules and data mappings, performed gap analysis, created functional documentation, and supported UAT, issue resolution, and rollout readiness. I used SQL in Microsoft SQL Server to clean and validate structured shipping, carrier, cost, and department data, identifying duplicate records, incomplete fields, and inconsistencies that affected reporting and reconciliation. I also built reports and dashboards in Power BI and presented shipping costs, volumes, operational trends, and exception metrics to business stakeholders, improving financial visibility, policy compliance, and data-driven decision-making across university departments.

    Stakeholders

  • Mail Services
  • Procurement
  • Finance
  • Accounts Payable
  • Research
  • Academic
  • Administrative
  • Laboratory Operations
  • Faculty and Staff
  • Compliance
  • Risk Management
  • eShipGlobal Consultant
  • Outcome

  • Standardized eShipGlobal as the primary shipping platform across all Northeastern University departments, reducing reliance on disconnected shipping tools and manual processes.
  • Reduced shipment processing time by streamlining request intake, approval workflows, carrier selection, and shipment tracking within a centralized platform.
  • Improved shipping cost visibility through standardized reporting, department-level tracking, and clearer allocation of shipping expenses.
  • Documented and implemented standardized shipping workflows covering domestic, international, departmental, research, and administrative shipments.
  • Supported onboarding and training for users by creating process documentation, user guides, FAQs, and rollout materials.

Construction Material Management Application

Dycom Industries

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Description

This project focused on consolidating construction material data across Dycom Industries and its subsidiaries into a centralized application that provided users with consistent visibility into materials, quantities, locations, purchasing records, usage history, and availability. I facilitated stakeholder interviews and workshops, gathered business and data requirements, mapped material-management workflows, defined validation rules and acceptance criteria, translated needs into user stories, and supported UAT, defect resolution, documentation, and process improvements. I used SQL in Oracle Database to clean and validate structured inventory and purchasing data, identifying duplicate materials, inaccurate quantities, missing fields, and inconsistent records. I also built reports and dashboards in Power BI and presented inventory, purchasing, usage, and availability metrics to business stakeholders to support more informed purchasing, storage, allocation, and operational decisions.

    Stakeholders

  • Procurement
  • Inventory Control
  • Operations
  • Finance
  • Accounts Payable
  • Supply Chain
  • Compliance
  • Outcome

  • Improved visibility into construction material purchasing, storage, and usage data across Dycom subsidiaries by centralizing material data into one application.
  • Reduced manual data lookup time by allowing users to search and view material records, inventory details, purchase history, and usage information in one system.
  • Increased data accuracy by implementing validation rules for required fields, duplicate material records, quantity updates, and user-entered material information.
  • Reduced material tracking errors by standardizing how construction material data was created, updated, and maintained across subsidiaries.
  • Improved inventory reporting efficiency by enabling users to access real-time material availability, storage location, and usage data.

Enterprise Payroll Data Consolidation

Dycom Industries

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Description

This project focused on consolidating payroll data from multiple Dycom subsidiaries into a centralized application that standardized validation, transformation, reporting, and transmission processes before data was provided to UKG. I worked with Payroll, Finance, HR, and technical stakeholders to gather requirements, document business rules, develop source-to-target data mappings, define exception-handling and reconciliation processes, maintain traceability between requirements and test scenarios, coordinate UAT, and support defect resolution and stakeholder sign-off. I used SQL in Microsoft SQL Server to clean and validate structured payroll data, identifying missing values, duplicate records, formatting inconsistencies, and other data-quality issues. I also built reports and dashboards in Tableau and presented payroll trends, validation results, exceptions, and consolidated metrics to business stakeholders to improve visibility and decision-making.

    Stakeholders

  • Payroll
  • Operations
  • Finance
  • Human Resources
  • Accounting
  • Compliance
  • Audit
  • UKG Consultant
  • Outcome

  • Centralized payroll data across multiple subsidiaries, improving enterprise-wide visibility and reducing fragmented payroll processes.
  • Standardized payroll formats and validation rules, increasing data accuracy and reducing the risk of payroll errors.
  • Reduced manual consolidation and duplicate effort, improving operational efficiency for payroll, HR, and finance teams.
  • Strengthened payroll compliance and auditability through controlled data validation, transformation, and transmission processes.
  • Improved reporting and leadership decision-making by providing consistent, consolidated payroll information across the organization.

ERP Modernization (Enterprise Resource Plannning)

Dycom Industries

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Description

This project focused on modernizing Dycom Industries’ ERP environment by replacing Microsoft Dynamics SL with SAP and standardizing processes across finance, accounting, procurement, vendor management, invoicing, assets, budgeting, and project costing. I facilitated cross-functional requirements workshops, documented current- and future-state processes, performed gap analysis, translated business needs into functional requirements and acceptance criteria, supported data mapping and migration planning, coordinated QA/UAT and defect management, and contributed to process documentation and change readiness. I used SQL in Oracle Database to clean and validate structured financial and operational data before migration, identifying duplicates, incomplete records, and reconciliation discrepancies. I also built reports and dashboards in Tableau and presented financial, operational, and data-quality metrics to business stakeholders to improve reporting visibility, financial control, audit readiness, and decision-making.

    Stakeholders

  • Finance
  • Accounting
  • Procurement
  • Accounts Payable
  • Vendor Management
  • SAP Consultant
  • Business Process
  • Compliance
  • Audit
  • Operations
  • Outcome

  • Migrated ERP functionality from MDSL to SAP, consolidating business processes into a more scalable enterprise platform.
  • Improved data accuracy through data cleansing, validation, and reconciliation activities before migration.
  • Reduced manual reporting effort by standardizing reporting requirements and enabling SAP-based reporting outputs.
  • Supported migration of multiple vendor, contract, invoice, billing, and asset records from MDSL into SAP.
  • Improved process efficiency by redesigning workflows, approval paths, and exception-handling processes in SAP.

CRM Optimization (Customer Relationship Management)

Dycom Industries

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Description

This project focused on optimizing Dycom Industries’ Salesforce CRM environment by improving data quality, lead management, sales-process consistency, duplicate-account controls, post-sale handoffs, and business reporting. I partnered with Sales, Marketing, Operations, and technical stakeholders to gather and prioritize requirements, document current- and future-state workflows, define business rules, user stories, and acceptance criteria, support backlog refinement, coordinate UAT and defect resolution, and document process changes for end users. I used SQL in Microsoft SQL Server to clean and validate structured customer, lead, account, contact, and opportunity data, identifying duplicate records, incomplete fields, inaccurate values, and other issues affecting pipeline reliability. I also built reports and dashboards in Power BI and presented pipeline, lead-routing, conversion, customer, and data-quality metrics to business stakeholders, providing managers with more reliable visibility into sales performance and supporting data-driven decisions.

    Stakeholders

  • Sales
  • Business Development
  • Marketing
  • Operations
  • Customer Success
  • Finance
  • Salesforce Consultant
  • Outcome

  • Improved Salesforce pipeline data accuracy by standardizing required opportunity fields, sales stages, close dates, and deal amount entry rules.
  • Reduced incorrectly routed leads by updating lead assignment rules based on territory, customer type, service line, and business unit ownership.
  • Decreased average lead response time from 48 hours to 12 hours by automating lead routing and creating follow-up task notifications.
  • Reduced duplicate account and contact records through data cleanup, duplicate matching rules, and improved record creation standards.
  • Increased Closed Won handoff completion by requiring key customer, contract, service, and project details before a deal moved to the next stage.

ITSM Optimization (Information Technology Service Management)

Dycom Industries

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Description

This project focused on optimizing Dycom Industries’ ServiceNow ITSM environment by improving the Service Catalog, employee onboarding, ticket routing, escalation paths, approval workflows, SLA management, and operational reporting. I facilitated stakeholder workshops, gathered and documented business and functional requirements, mapped current- and future-state service processes, defined business rules, user stories, and acceptance criteria, supported configuration decisions, coordinated QA/UAT and defect triage, and produced process documentation to support adoption. I used SQL in Oracle Database to clean and validate structured incident, request, assignment, and service data used for operational analysis. I also built reports and dashboards in Power BI and presented ticket volumes, backlogs, SLA performance, routing trends, and team workloads to business stakeholders, improving operational visibility, accountability, and service-management decision-making.

    Stakeholders

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  • Risk Management
  • Compliance
  • Audit
  • Human Resources
  • Finance
  • Procurement
  • Legal
  • Operations
  • Customer Service
  • Service Desk
  • Communications
  • Outcome

  • Improved Service Catalog usability by restructuring request categories, clarifying form fields, and removing outdated or confusing request options.
  • Reduced onboarding delays by standardizing cross-functional workflows across HR, IT, Facilities, Security, and Finance.
  • Improved ticket routing accuracy by defining clearer assignment rules, fulfillment ownership, escalation paths, and service team responsibilities.
  • Strengthened SLA performance visibility by aligning SLA definitions, ticket status rules, and dashboard reporting requirements with operational needs.
  • Reduced manual approval effort by replacing email-based approvals and informal communication with standardized automated approval paths.

Video Game Web Application

Revature

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Description

This project focused on publishing an e-commerce application for video games to showcase software engineering capabilities to hiring managers and recruiters seeking qualified candidates.

    Outcome

  • Technical team successfully built and tested an e-commerce application for video games that was ready for presentation to hiring managers and recruiters.
  • Improved performance and usability by moving legacy software into a more modern environment.
  • Delivered core shopping functionality, including product browsing, game detail pages, cart flows, checkout, user accounts, and order processing.
  • Improved reliability by supporting unit, integration, and end-to-end testing across key application workflows.
  • Supported smoother releases by maintaining technical documentation and contributing to CI/CD, deployment, and environment configuration activities.